Business Policies

Healed results from permanent makeup will vary by individual, and some clients may still require pencil or powder makeup to enhance their look. We do not claim that you’ll never need makeup again, as this is unrealistic. While we aim for the best possible healed results, external factors beyond our control can affect healing, so no guarantees are provided. Additional sessions, which may incur extra charges, could be needed for optimal results.

Permanent makeup simplifies your daily routine by providing a more harmonious nd balanced everyday template, especially when you decide to apply topical makeup to enhance your cosmetic tattoos. We want each client to leave feeling confident, but we must acknowledge that every person’s healing process is unique, and retention of pigment will vary depending on many factors.

Please note that we maintain a strict no refunds policy for all services, deposits, prepaid packages and retail products sold.

It is essential that all clients arrive 20-30 minutes before their appointment to complete first time client paperwork and service preparation including numbing, medical clearance, consultation etc.

By booking with us, you acknowledge that results for all treatments including permanent cosmetics, laser tattoo removal, micro-channeling, Glo-2 Facials, and any and all medical or aesthetic treatments cannot be guaranteed and that additional sessions may be required to achieve your desired outcome.

Health, lifestyle, skin type, age, body chemistry and other factors play a huge role in healing and desired outcomes. Along with your baseline and desired outcome. We strive to deliver the best results for all our clients, but realistic expectations, and pre/post care and client compliance is crucial.

All medical treatments including all laser, skin needling, oxygen facials, radio frequency, peels and derma-planning require patient medical clearence before your first treatment to ensure you're in good standing to receive treatment.

Every patient will receive a brief tele-health meeting with a N.P or P.A. via "Spa Kinect", which will be set up upon booking on our side. We charge a mandatory $25 medical clearance fee in studio after your clearance. With this medical clearance, it's good for 12 months, and patients must be medical

reevaluated every year repay the $25 clearance fee while receiving any of the above medical treatments at The Brow Project. Our practice is overseen by our Medical Director and he has full discretion on who we can or cannot service due to medical reasons, certain medications etc.

For more information or to ensure this service aligns with your needs, please refer to our Q&A section or reach out to us directly.

We reserve the right to decline or refuse services to any individual at our discretion and at any time.